Having problems logging in to your 1-HOT-REDHEAD account?
If you are having trouble logging into your 1-HOT-REDHEAD account, below are some of the issues that may be causing you trouble, and how to resolve them.
Common Login Errors for a Membership:
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Are you typing your login and/or password correctly?
You must enter your login and password correctly. If you make any typing errors, you will not be able to log in.
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Are you typing the safety code correctly?
There are instances where you are required to enter a safety code correctly. If you make any typing errors, you will not be able to log in.
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Does your login and password match?
Your login and password must match our system records.
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Are you selecting the correct account type?
Account type must be set to "Member or Star" on Login page.
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Have you forgotten your password?
Have your Password Emailed to You
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You can also register as a new user:
Get a New Login & Password
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Common Login Errors for a Star (Video Host) account:
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Are you typing your login and/or password correctly?
You must enter your login and password correctly. If you make any typing errors, you will not be able to log in.
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Are you typing the safety code correctly?
There are instances where you are required to enter a safety code correctly. If you make any typing errors, you will not be able to log in.
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Does your login and password match?
Your login and password must match our system records.
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Are you selecting the correct account type?
Account type must be set to "Member or Star" on Login page.
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Has your age documentation been approved?
Until your age documentation paperwork has been received and approved, you will not be able to login as a Video Host.
Click here for a guide to age documentation.
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Have you forgotten your password?
Contact 1-HOT-REDHEAD for Password Help.
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You can also register as a new Video Chathost:
Get a New Login & Password
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Common Login Errors for a ID-Card:
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Are you typing your login and/or password correctly?
You must enter your login and password correctly. If you make any typing errors, you will not be able to log in.
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Are you typing the safety code correctly?
There are instances where you are required to enter a safety code correctly. If you make any typing errors, you will not be able to log in.
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Does your login and password match?
Your login and password must match our system records.
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Are you selecting the correct account type?
Account type must be set to "18+ ID-Card" on Login page.
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Has your ID-Card been approved?
Complete the online form, and prove that you are of legal age, by submitting a documentation package to 1-HOT-REDHEAD.
(You can obtain preliminary, same-day approval for your 1-HOT-REDHEAD ID-Card by using your PC to upload all important documents;
some documents can even be sent by fax.) Click here for more information.
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Has Your ID-Card been cancelled?
If your ID-Card has been cancelled, you will not be able to log in.
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Have you forgotten your password?
Contact 1-HOT-REDHEAD for Password Help.
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You can also create a new 18+ ID-Card:
Get a New ID Card
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Still need help?:
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